The short answer to this question is: yes. WhatsApp Chats are considered part of business records and as such should be preserved. Depending on the industry you work in and your state/country, different laws may apply, but it’s highly advisable to archive your WhatsApp chats. We explore the specificities in the text below. WhatsApp has […]
Managing risk is one of the most important ongoing needs for businesses.
In times when the majority of companies archive email, what’s going on with social media and mobile content? Several laws in regulated industries, especially in verticals such as financial services, mandate the retention of social media posts, comments and conversations, as well as business-related content exchanged via mobile phones (phone calls, text messages, voicemail etc.). […]