While business communication has moved past the usual means to mobile devices, many companies, especially in regulated industries, are reluctant to resort to these tools. By doing so, they are missing out on being nimble, something that’s been essential for efficient decision-making. However, these companies are right to reason that there is a risk that […]
Does Your Organization Really Need to Archive WhatsApp Chats?
A short answer to this question is: yes. WhatsApp Chats are considered part of business records and as such should be preserved. Depending on the industry you work in and your state/country, different laws may apply, but it’s highly advisable to archive your WhatsApp chats. We explore the specificities in the text below. WhatsApp has […]
10 Quick Facts About Text Messaging and FOIA [Infographic]
When the Federal Records Act was amended, the definition of a record was broadened to include messages sent using various electronic platforms – email, social media conversations, chats, text messages etc. In government agencies, a growing number of work-related discussions take place on personal mobile devices. For that reason, text archiving has become one of […]
