Archive WhatsApp conversations for compliance with data retention regulations
Use WhatsApp for work without compromising compliance and reputation
Most popular chat app for iOS and Android
Used by 3 million businesses
Admissible as evidence in court
Help your teams communicate more effortlessly
Secure, AWS-powered cloud archive with one-day implementation to capture and archive WhatsApp and WhatsApp for Business content and ensure compliance with FINRA, SEC, MiFID, FOIA, GDPR, FCA, FERC and others.
WhatsApp archiving ensures efficiency and productivity without jeopardizing compliance
Ensure WhatsApp compliance with relevant regulations
Chat apps have become important aspects of compliance, as all work-related communication is considered a business record. Internal WhatsApp archiving capabilities lack the search and export options necessary to meet compliance standards. Having access to WhatsApp archived messages will ensure that you meet regulatory requirements outlined in FINRA, SEC, MiFID, FOIA, GDPR, FCA, FERC and other similar laws.
Protect your business from litigation and prepare for ediscovery
In order for WhatsApp messages to be admissible in court, message authenticity needs to be ensured. Specialized archiving solutions capture WhatsApp messages with all relevant metadata, contrary to screenshots that don’t stand up in court. Having an archive of all WhatsApp communication helps recover archived WhatsApp messages and assists legal teams when handling internal disputes and lawsuits.
Cost-effective, secure, AWS-powered cloud WhatsApp archive
Jatheon’s WhatsApp archiving solution relies on AWS-infrastructure, comes with security certifications and guaranteed data availability and stores your WhatsApp enterprise archive in accordance with industry’s top security and privacy standards. You’ll be able to archive only WhatsApp messages or create a unified archive for your email, WhatsApp and social media records.
WhatsApp monitoring tool for policy violations
By archiving WhatsApp chats, you’ll be able to track keywords to ensure that the app use doesn’t breach any company policies. Such proactive monitoring will prevent employee misconduct and give your HR, legal and compliance teams time to react in case any inappropriate messages are detected.
If this sounds interesting, we’re here to provide more information about the WhatsApp archive.
Key compliance and ediscovery features you won’t get by archiving chats in WhatsApp or taking screenshots
Capture all WhatsApp messages
When you archive a chat on WhatsApp or take screenshots, that’s not enough from a compliance standpoint because the records are neither searchable nor time-stamped. This makes it difficult to verify message authenticity. By having a specialized archive with all your WhatsApp business records, you can rest assured that every single message is there, even if it was deleted by the sender in WhatsApp.
Easy, one-day activation
It’s complicated to control WhatsApp use without a dedicated solution. With automated archiving of WhatsApp business communication, you’ll be able to track all WhatsApp chats only by providing the employee phone number and activating the archiving process for that number. Even if the employee switches from their phone to the desktop app, we’ll capture those messages with minimum latency and real time-stamps.
Multiple use cases
While you’ll be able to keep WhatsApp messages archived and use Jatheon Cloud as your own WhatsApp archive chat backup, you’ll also be able to retrieve archived chats from WhatsApp for various reasons – a simple reminder, an internal HR investigation, an audit or as part of your compliance obligations.
Never miss abuse
Screenshots and printed chats are susceptible to tampering and manipulation. Having a specialized WhatsApp archiving software will help you detect potential employee misconduct by tracking particular keywords and getting alerts if an employee logs out of their WhatsApp app.
Automate deletion schedules
On Jatheon Cloud, you’ll be able to capture all types of WhatsApp chats, including deleted messages. You can choose to archive WhatsApp chats permanently or limit liability for your organization by setting the retention windows and scheduling automated deletions in line with your industry regulations and best practices.
We’re here to discuss your specific WhatsApp compliance needs.
Automate electronic records management with WhatsApp compliance archiving and have the records ready when needed
Standalone WhatsApp archiving software with a single-day implementation
Archive WhatsApp from Android and iOS phones and WhatsApp desktop app
Support WhatsApp and WhatsApp for Business
Capture all messages – text, images, videos, audio, stickers, files and contacts
Capture deleted messages
Filter messages by employee name, phone number, message type and more
View messages before and after the selected message
No phone app installation necessary
Complete compliance and ediscovery feature set
Customizable retention policies and user roles
Audit trail, legal hold and message authenticity verification
Supports up to 4 parallel sessions per device
Export to HTML
Automatic data deletion after retention periods expire
Get 24/7 in-house tech support
Complete online documentation and training
We’re here to discuss your specific WhatsApp compliance needs.
Compliant WhatsApp recording will keep you in line with industry and federal laws.
“Every firm that intends to communicate, or permit its associated persons to communicate… through a text messaging app or chat service must first ensure that it can retain records of those communications”.
MiFID II requires the recording of any electronic communications, including “email, SMS, business to business devices, chat, instant messaging and mobile device applications”.
Any HIPAA Covered Entity that creates, handles and receives patient information needs to implement measures and tools to protect personally identifiable information and ensure that the sensitive data is not accessible to third parties.
The SEC controls the use of mobile apps and BYOD devices to meet the Books and Records Rule (Advisers Act Rule 204-2) and Compliance Rule (Advisers Act Rule 206(4)-7). Apps that allow anonymous communication, the “automatic destruction of messages or prohibit third-party viewing or backup” are specifically prohibited.