Social Media Archiving for Enterprises and SMBs
Ensure social media compliance and speed up ediscovery
SUPPORTED SOCIAL MEDIA CHANNELS
Stay compliant as everything moves online.
Archive Facebook, Twitter, Instagram, MS Teams and Bloomberg chat to stay compliant with social media regulations like FOIA, HIPAA, FINRA 10-06 and 11-39, NASD 130, SEC 17a(3) and 17a(4), FRCP, GDPR, MiFID II and others.
A complete data archiving solution for multiple types of communication data
Jatheon Cloud is an all-in-one data archiving and ediscovery software that can be customized to archive email, social media, IM and mobile records separately or in any combination you can think of.
Meet social media compliance laws and improve Public Records requests
Social media is considered a public record in all US states, so sectors like Government and Education must be prepared to respond to FOIA and Sunshine Laws open data requests on time. In the financial services industry, FINRA and SEC rules 17a-3 and 17a-4 and NASD Rule 3110 specifically mandate social media retention. Since social media channels lack the native archiving capabilities necessary to meet the standards required by these laws, specialized software is the only tool that can ensure complete peace of mind and transparency.
Produce social media evidence for ediscovery
Jatheon’s social media archiving software contains a feature set that allows your compliance and legal teams to respond to ediscovery requests and use it as an ediscovery solution. You’ll be able to automate legal hold, view the complete activity trail and prove the data authenticity necessary in legal cases. Apart from near real-time capture with complete metadata, your social media content will be searchable using various criteria like date, people and topic. Easy export to HTML will allow you to handle legal issues with ease and efficiency.
Monitor social media for policy violations
Social media archiving tools let you monitor your official social media channels – you’ll be able to specify keywords to track and set up notifications and alerts to ensure that the way your employees and the public use social media is in line with your current social media policies and best practices. Proactive monitoring will prevent employee misconduct and give your HR, compliance and legal teams control, oversight and time to react if any inappropriate communication takes place.
Protect your brand and reputation while improving governance
Social media compliance software makes sure that social media can be used as a business resource while providing a safety net for organizations in regulated industries. Social media archiving will give you complete insight into your channels and help prevent the sharing of sensitive, proprietary information that can jeopardize your brand and reputation. This will also help establish control over your information and risk management, compliance and data governance.
We’re here to discuss your specific social media compliance and archiving needs.
Flexible options to meet your unique social media archiving needs
Jatheon’s social media compliance software lets you archive only those channels you’re using, while allowing you to add new ones at any point in time. It also allows you to centralize data retention by archiving social media alongside email, or do it separately using our standalone social media archiving software. Here’s how it works.
Social media archiving will keep you in compliance with industry and federal laws.
FINRA
Regulatory notices 10-06 and 11-39 control the retention of electronic communication that is business-related as required by SEC Rule 17a-4(b) that defines business communication as independent of “device or technology used to transmit the communication”. The prescribed retention period by SEC is “no less than 3 years”.
FOIA & State Open Records Laws
Since social media content is considered a public record, government agencies need to show compliance with FOIA and open records requests and meet state-specific deadlines when providing access to government records.
HIPAA
HIPAA social media rules prohibit the disclosure of protected health information on social media without patients’ written consent. The HIPAA Privacy Rule prohibits the use of text, images, videos or any other information that “could allow an individual to be identified”, even in private chat groups.
Get more information about our social media archiving solutions.
Jatheon in the Press
“This product starts off the bat. You can search any topic and find it in 10 seconds. With a traditional system, it would take weeks just to restore the back-up.”
“Jatheon is one of the few archiving vendors whose solutions get you that ‘tick’ in the compliance box as soon as possible. Easy to install and use, they come in sizes that fit all customers ‒ from small business to enterprise.”
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