When the Federal Records Act was amended, the definition of a record was broadened to include messages sent using various electronic platforms – email, social media conversations, chats, text messages etc. In government agencies, a growing number of work-related discussions take place on personal mobile devices. For that reason, text archiving has become one of […]
Why You Need to Archive Mobile Communications in 2019
In May 2018, WhatsApp, a mobile instant messaging app hit a daily message record of 65 billion. Just like WhatsApp and Viber, texting was not originally designed for business but has proved to have the potential to rival many services that were. According to TextRequest, 89% of consumers recently said they want to text with […]
