While Microsoft Exchange and Outlook might seem interchangeable at first glance, these two cornerstones of Microsoft’s email ecosystem serve distinct purposes. It’s understandable why many find them confusing — both handle email, calendars, and contacts — but their differences become clear upon closer examination. Let’s examine the key distinctions between these services and uncover why […]
How to Deal with Social Media Defamation: Examples and Steps to Take
Thanks to the rise of social media, it’s easier than ever for everyone, including high-profile individuals, brands, and corporations, to get their message out across the world. However, there is another much darker side of social media platforms — the one characterized by trolling, cyberbullying, libel, and defamation on social media. In this article, you […]
Effective Email Retention Policy Best Practices for Staying Compliant
Despite the increasing prominence of other communication methods, email still plays a central role in modern business. It’s used to share information, discuss decisions, send business documents, and communicate changes. This brings us to the issue of email retention — emails are important documents that need to be retained just like any other business record. […]
Social Media Unstructured Data and How to Utilize It
Enterprise communication has undergone a seismic shift. The rise of internal social networks (ESNs) has transformed how employees connect and collaborate, while a staggering 97% of Fortune 500 companies leverage external social media platforms like Facebook, Twitter, YouTube, and even TikTok to connect with customers, build communities, and drive growth. But here’s the challenge: Just […]
Data Retention Requirements in the United Kingdom
When discussing the concept of data retention policy in the UK, we should first outline that data retention is part of a broader practice of records management, which entails the supervision and administrative management of hard-copy and electronic records. Proper records management is considered a best practice for any organization, while it’s mandatory in highly […]
Best Government Software Solutions: 10 Options for Municipalities
The public sector has unique regulatory requirements. Government agencies need to ensure transparency, comply with multiple regulations, and manage large-scale data and processes. This dictates specialized government software solutions, with features and functionalities that can address these unique needs and challenges. Here are the 10 best government software solutions: Salesforce for Government ClearPoint Strategy 311 […]
Text Message Records Laws by State
Text messages are everywhere. Governments, hospital staff, and school districts use them to keep us in the loop. But because texts can be both private and public records, things get tricky. To make sure everything stays secure and compliant, the US government has put a lot of rules in place. But with cybercrime on the […]
Digital Evidence Examples — Insights from Recent Legal Cases
Digital information has become a cornerstone of legal and compliance processes, and it’s crucial to effectively manage digital evidence in case you need to deliver it to court, lawyers, or HR. In this article, we’ll cover: The types of digital evidence What the federal rules say about digital evidence Real-world digital evidence examples from recent […]
Master Compliance by Archiving Microsoft Teams Channels and Chats
Proper archiving of Microsoft Teams channels and chats is essential to meet legal and regulatory mandates and ensure data is available for ediscovery and audit processes. In this article, we’ll cover the role of archiving Microsoft Teams channels and chats, focusing on compliance and regulatory requirements and how Jatheon’s archiving solutions can streamline this task. […]
How to Pass the SOC 3 Report (Plus Compliance Checklist)
In the digital world of data security and integrity, Service Organization Control reports are crucial to proving your trustworthiness. Especially SOC 3 reports that focus on the availability, security, and privacy of how you handle data. In this article, we’re diving deep into: What SOC 3 is. How to comply with SOC 3. What is […]
