Hi, I’m Lyto. Welcome to Inside Jatheon Cloud video series. In this video, I’ll guide you through some basic email management options that will help you use your archive on a daily basis. Let’s get rolling.
Once you do a search, simple or advanced, and get your results, you can sort them in various ways. When you select one or more emails, you’ll get a couple of email management options at the top of the screen. You can download the emails to your computer, restore them to your mailbox or forward them to your manager or compliance officer if needed. You can also apply a tag to one or more emails and remove it in a few clicks as well.
One of the most common actions for regular users and compliance officers is Export. You can easily export emails directly from your search results by clicking the Export button. Just choose the desired export format, type in the export name and confirm your action.
The export results will be available for download in the Export section in the side menu or through the link that you’ll receive in your inbox as soon as the export is complete.
If you’d like to reply to an email directly from your Jatheon Cloud archive, you can do it by clicking the three dots on the right and selecting Reply or Reply to all.
For more information about our cloud solution, visit our Jatheon Cloud product page.