Key Takeaways Regulated communications include any business message (email, text, chat, voice, social media, video) subject to federal, state or industry-specific retention and supervision rules. Organizations in finance, healthcare, government and education face overlapping regulations (FINRA, SEC, HIPAA, the Sarbanes-Oxley Act (SOX), FOIA) that all require capturing, archiving and producing communications on demand. The shift […]