Modern organizations handle massive volumes of digital data. This makes it difficult and costly to locate and produce specific records when needed, especially during lawsuits and internal investigations.
Without a reliable ediscovery solution, responding to compliance or litigation requests becomes inefficient and risky.
As demand for ediscovery tools grows, so does the number of options, making comparison essential to choose the right solution.
In this blog post, we’ll cover:
- Key benefits of using ediscovery software
- 5 criteria to consider when choosing a solution
- 5 best ediscovery tools (with an in-depth feature comparison)
Ediscovery Explained
Ediscovery is a process that legal entities use to request, access, obtain, and search electronically stored information.
Within the modern, digitized business environment, the data that needs to be made accessible through ediscovery software includes:
- Email-based data
- Data in text and SMS messages
- Social media networks and channels
- Videos and photos
- Chat messages
- Global positioning data
- IoT device data and more.
The FRCP requires companies to manage and store data so it can be easily accessed and retrieved for ediscovery. This is typically done by introducing clear and strict data retention policies across all ESI-based data.
Benefits of Using Ediscovery Software
Ediscovery software helps IT and legal departments streamline legal discovery and respond to requests faster by automating all the necessary processes that underpin ediscovery procedures.
When properly implemented, this type of document review software enables companies to:
- Reduce expenses and optimize human resources
- Produce data in a compliant format
- Improve Early Case Assessment
- Control IT costs
- Apply legal hold and review
- Check for possible unauthorized actions
- Customize search criteria using specific keywords
- Conduct a deep analysis of attachment content, metadata, tags, messages, comments
- Easily tag ESI
- Redact private, protected, and privileged information
- Customize document formats for a more streamlined export
- Customize permissions and accessibility for ESI
Cloud-based ediscovery software lets businesses share ESI directly, avoiding third-party involvement and streamlining the process.
How to Find an Optimal Ediscovery Solution
Businesses that are looking for the right ediscovery software solution should take the following criteria into consideration:
Features
Check whether the software:
- Offers robust search capabilities.
- Supports data organization by metadata fields.
- Allows export in multiple formats.
- Includes tools for regulatory compliance.
- Provides integrated quality control.
Cost
Analyze all the pricing plans that are available. Scalable pricing is typically a huge plus, as this option allows you to tailor the costs according to your usage needs. Additionally, verify if the vendor offers customer support as part of their plans.
Deployment
Deployment options are also among the first aspects to examine. Most vendors offer cloud-based, SaaS, and on-premise deployment. And don’t forget to check if the software is able to scale according to your company and its growing needs.
Security
Ensure the solution aligns with your organization’s data storage and security requirements, offers backup and disaster recovery, supports customizable roles and permissions, and provides full audit trails with message integrity verification.
Reviews
Finally, don’t take any vendor’s word for granted. Be sure to look for organic reviews of the product you are checking out and determine what the most common issues are with that particular vendor.
Comparison of the 5 Top Ediscovery Software Solutions
Nextpoint
Nextpoint is a cloud-based ediscovery tool whose best feature is that it allows its users to drag and drop an unlimited number of documents and files. It enables you to quickly review and share productions, while it also performs very well in terms of streamlining collaboration.
Source: Capterra
Nextpoint follows the necessary EDRM protocols and speeds up legacy discovery tasks in multiple ways, allowing businesses to perform ediscovery processes within 24 hours. One of the biggest benefits includes unlimited data uploads, no additional fees for import and hosting charges, so it is quite convenient for ediscovery-based cost-efficiency, especially for smaller companies.
Recent updates include enhanced AI tools for case chronology, advanced search filters, deposition/transcript management, and integrations with platforms like Zoom and Dropbox.
Pricing: For each of the plans, Essential, Advanced, and Apex, the price is available upon request.
Logikcull
Logikcull is closed-loop, end-to-end ediscovery software that enables organizations to easily and extremely quickly (in a matter of minutes) import, search through, and review massive data volumes. Logikcull’s ediscovery platform offers a streamlined, end-to-end solution that enables organizations to import, search, and review large volumes of data efficiently. The platform emphasizes robust security measures, including:​
- 256-bit AES encryption for data both in transit and at rest
- Comprehensive virus scanning and malware detection for all uploaded files
- Two-factor authentication (2FA) as a standard security feature
- Permissions-based user roles to control data access
- Daily backups and multiple availability zones to ensure continuous availability​
Source: Logikcull
Logikcull ensures compliance with several key regulations and standards, such as:​
- Health Insurance Portability and Accountability Act (HIPAA)
- General Data Protection Regulation (GDPR)
- SOC 2 Type II
- SCCs for cross-border data transfer compliance.
All data is stored within the United States in data centers operated by leading cloud providers that comply with SOC 2, HIPAA, and ISO 27001 standards.
Pricing: There are two options — Pay As You Go and an annual subscription-based plan. Prices are available upon request.
Everlaw
Everlaw is a comprehensive and efficient ediscovery software solution designed to simplify the importing, analyzing, and reviewing of diverse data types, from emails and instant messages to audio and visual files.
One standout capability, rare in the ediscovery market, is Everlaw’s automated transcription feature. This allows audio and video files to be instantly transcribed upon upload, producing fully searchable text transcripts linked to the original media, significantly reducing manual transcription time and associated costs.
Source: Everlaw
Everlaw excels in facilitating rapid and intuitive searches. The platform’s user-friendly, color-coded queries simplify complex searches, making it easy even for novice users to locate critical information without specialized knowledge of keywords or search syntax.
Additionally, Everlaw enhances document review efficiency through advanced predictive coding driven by Continuous Active Learning. This machine-learning technology continuously improves relevance predictions based on reviewers’ actions, streamlining document review processes substantially.
Other notable enhancements include:
- Auto-Code Contexts — Administrators can configure automatic, consistent coding across related document groups, such as duplicates or email threads, minimizing manual labor and ensuring review consistency.
- Native Spreadsheet Redactions — Everlaw supports direct redaction within native spreadsheet files, eliminating the cumbersome task of converting spreadsheets to image formats before redaction.
- Search Term Reports — Users can simultaneously execute multiple content and metadata searches, gaining valuable insights for early case assessment and strategic decision-making.
- Automated A/V Transcription — Everlaw now automatically transcribes audio and video files upon upload, creating fully searchable transcripts that can be viewed alongside the built-in media player. This feature significantly reduces the time and cost associated with manual transcription.
These powerful features highlight Everlaw’s commitment to continuously evolving to meet the dynamic needs of modern legal teams and compliance professionals.
Pricing: Can only be provided on request.
Relativity
Relativity has maintained its strong reputation in the ediscovery software market primarily through its flagship cloud platform, RelativityOne. The tool continues to enable enterprise-level organizations, government agencies, law firms, and corporations to streamline and manage complex data discovery processes with exceptional granularity and efficiency.
Through RelativityOne, users can access and integrate custom-built applications via the Relativity App Hub, offering expanded functionality tailored to diverse ediscovery needs, compliance workflows, and investigations.
Source: Relativity
In addition to its core ediscovery capabilities, Relativity remains committed to advanced data security through Calder7, the company’s dedicated security team. Calder7 now consists of over 55 cybersecurity experts specializing in areas such as proactive threat intelligence, zero-trust architecture, and incident response. Their work ensures that RelativityOne upholds rigorous security standards for the protection of sensitive and regulated information.
Deployment options update:
- RelativityOne is primarily a cloud-based Software-as-a-Service (SaaS) platform hosted on Microsoft Azure.
- Hybrid deployments (combining cloud and on-premises) are still supported for customers with specific needs.
- Important Change — While Relativity Server (the on-premises version) still exists for now, Relativity has announced plans to phase out new on-premises matters starting January 1, 2028. Existing on-premises matters will continue to be supported, but the strategic focus is moving strongly toward full cloud adoption.
RelativityOne offers broader services now, including Legal Hold, Data Breach Response, and AI-powered Review Assistance. Security Center and Customer Lockbox features have become even more emphasized for enterprise-grade security and client control.
The company is investing heavily in AI and machine learning for document review, predictive coding, and automating repetitive ediscovery tasks.
Pricing: Depends on your specific requirements and is available on request.
Jatheon
Jatheon is an AWS-based, AI-enabled data archiving and ediscovery platform trusted by organizations across regulated industries. Designed to help businesses meet regulatory requirements and simplify data management, Jatheon offers powerful archiving, search, and ediscovery features across a wide range of communication channels.
Source: Jatheon
The platform supports the archiving of emails from major providers, mobile communications, social media, and instant messaging apps. Built for both small businesses and large enterprises, Jatheon provides unlimited cloud storage, ensuring data security, scalability, and easy compliance with regulations such as FINRA, SEC, FOIA, and GDPR.
Key features include:
- Email Archiving — Compatible with major email platforms such as Office 365, Gmail, Exchange, GroupWise, HCL Notes, and Bloomberg Email, ensuring comprehensive capture and storage of email communications.
- Mobile, WhatsApp, and iMessage Archiving — Capture and archive text messages, calls, voicemails, WhatsApp chats (including deleted messages and multimedia), and iMessages (including edits, deletions, and reactions) in a WORM-compliant format, ensuring full compliance with regulations like FINRA, SEC, MiFID, FOIA, GDPR, and others. Compatible with Android, iOS, and agnostic to mobile carriers, with advanced search and ediscovery capabilities.
- Legal Hold Automation — Easily preserve relevant records and prevent deletion during audits, investigations, or litigation.
- Full Audit Trail — Track all user activities and actions for enhanced transparency and defensibility.
- Integrated Redaction — Redact sensitive information directly in the archive to ensure privacy and compliance.
- Message Integrity Verification — Verify the authenticity of archived messages to maintain evidentiary value.
- Advanced Search with 20+ Criteria — Search millions of records in under a second using complex search options.
- Bulk Tagging and Coding — Apply tags and review decisions across large sets of records quickly and consistently.
- Search Result Pie Controls — Perform actions like export, redaction, or legal hold directly from search results for faster case preparation.
- Smart Filters — Narrow search results by sender, recipient, date range, record type, and more to improve review efficiency.
- Early Case Assessment (ECA) Tools — Evaluate the scope of cases early and reduce review costs.
- Unlimited, AWS-Based Storage — Benefit from secure, redundant, scalable cloud storage with geofencing and regional data residency options.
Pricing: You need to contact Sales to get pricing.
How to Pick the Best Ediscovery Solution?
Choosing the right ediscovery software is essential for organizations that want to manage data more efficiently, reduce legal risks, and stay compliant with regulatory requirements. As data volumes continue to grow, having a reliable, feature-rich solution can make all the difference when responding to litigation or compliance requests.
Each of the platforms covered, Nextpoint, Logikcull, Everlaw, Relativity, and Jatheon, brings strong capabilities to the table. The best choice will depend on your organization’s specific needs, such as deployment preferences, budget, case volume, and regulatory obligations.
Contact us at sales@jatheon.com or book a demo to see how Jatheon Cloud can help your organization with ediscovery searches and lawsuit management.
FAQ
What is an ediscovery software?
Ediscovery software (document review) helps legal pros manage electronic documents for discovery/investigations. It automates data ingestion, indexing, OCR, virus scans, and prepping docs for review/production.
What is an example of ediscovery?
An example of ediscovery is collecting and reviewing emails (including attachments), text messages, chat logs, social media posts, call records, PDFs, spreadsheets, and audio/video files to identify relevant evidence during a legal case or regulatory investigation.
What is the difference between discovery and ediscovery?
Discovery is the legal process of exchanging evidence in litigation. Ediscovery is short for electronic discovery, and it’s the same process but focused on identifying, collecting, and producing data in electronic formats like emails, chats, and documents.
What must be collected during the ediscovery process?
Ediscovery collection involves identifying, preserving, and gathering electronically stored information (ESI) from sources like emails, documents, databases, social media, chat apps, and cloud storage that may be relevant to a legal case.
How much is ediscovery software?
Ediscovery software costs vary by needs and data volume, but processing typically runs $25–$100 per GB. The more you can cull early, the more you save in review costs.
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