In 2017, the National Archives and Records Administration (NARA) and the Office of Management and Budget (OMB) released a directive which mandates that all government agencies must manage their electronic records, including email and mobile text messages by the end of 2019. It’s the beginning of the year, and most agencies still rely on legacy systems and manual processes for record management, making the risk of non-compliance in the government sector extremely high once the 2019 NARA mandate comes into effect.
To help agencies manage electronic records, NARA released the universal electronic records management (ERM) requirements, derived from the existing NARA regulations, policies, and guidance.
