The archiving of emails and other types of digital communication data is often regarded as a regulatory compliance and storage management issue. While compliance and storage are definitely important factors, they’re not the only reasons to archive this type of unstructured data. If analyzed correctly, archived emails, instant messages, social media posts and other forms of digital communication can reveal meaningful insights about many different facets of your business operations in a way no other information can. Your archive contains all of your employees’ corporate digital communications, both internal and external, meaning it can reveal the ins and outs of your business and its information flows, as well as the way your team represents your company when dealing with clients or customers.
In this eBook, you will learn about the difference between defensive and proactive archiving as well as look at the various ways you can turn your archived data into a business resource for different stakeholders in your company, from management to HR and the end user.