Compatibility: How Jatheon Works with Exchange

September 04, 2017 by Jatheon

Doing business in today’s world comes at a cost. Organizations are realizing that email, IM and social media posts are much more than that. The supervision, management and storage of an organization’s digital communication has become an ever-growing challenge. At the same time, there’s the rising cost of regulatory compliance and eDiscovery and the stress of unexpected audits.

On-premise archiving solutions, including Jatheon’s, dramatically reduce the costs and complexity of storage and facilitate the retrieval of your digital data.

But how to choose the right email archiver? There are hardware and software considerations, and then there’s the matter of compatibility. We’ve already written about how Jatheon works with Office 365. Today, let’s take a look at Exchange.

First things first. Before you buy that email archiving appliance, check if it’s compatible with your system. It needs to be platform agnostic. Jatheon’s solution supports and works with all major mail server platforms.

Email archiving begins with journaling

When somebody sends an email, it must pass through a mail server. Microsoft Exchange is a mail server which works exclusively on Windows operating system. It is available as a standalone service, hosted by Microsoft, but you can also get it as part of the Office 365 plan. According to TechZulu, 73% of businesses in North America with 500+ PCs use Microsoft Exchange as their primary email system.

For a vast majority of businesses in North America, #Exchange is the mail server of choice. Click To Tweet

Journaling is an option provided by Microsoft and a vital step in the email archiving process. Mail journaling is a process in which the original email message (e.g. that gets exchanged between two colleagues in your company) is examined and copied. The original email is delivered to its destination ‒ somebody’s inbox. In case of email archiving, the other message is rerouted to the Jatheon appliance, where it gets indexed and stored for safekeeping and retrieval. Exchange has two journaling options ‒ it can record and copy all messages that are sent and received (standard) or you can apply journaling rules to copy only certain messages (premium).

Email archiving in a single step

Exchange differs from Office 365 in that it resides on your company’s internal network, just like the Jatheon appliance. This means that the journaling process can be established directly, without going through a firewall. The only thing you have to do once the appliance arrives in your organization is install it and set the journaling rule and a send connector so that the copies of email messages get sent to Jatheon’s archiver. Short and sweet!

You can read more about journaling in Exchange here. To learn how to use Jatheon’s archiving appliance with Exchange first hand, schedule a personal demo today.

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