Key Takeaways U.S. privacy law has no single authority. PII protection is split across multiple federal, state, and international frameworks, and which ones apply to you depends on your industry, your data, and where you operate. State legislatures are filling the gaps that federal law leaves open. California led the way with CCPA, but the […]
What Is PII? A Complete Guide to Personally Identifiable Information
Key Takeaways PII (Personally Identifiable Information) is any data that can identify an individual, alone or in combination with other data. PII information is divided into two categories: direct identifiers (high-risk, identify someone on their own) and indirect identifiers (lower-risk individually, but identifying when combined). Major privacy laws governing PII include GDPR, HIPAA, and CCPA. […]
Enterprise Archiving and AI: Turning Your Archive Into an Intelligence Layer
Key Takeaways Enterprise archiving is evolving from passive storage into an intelligence layer powered by AI. AI helps compliance teams review communications faster by automatically classifying, summarizing, and prioritizing records. Conversational AI assistants allow users to interact with archived communications using natural language queries. AI-powered transcription, OCR, and sentiment analysis make multimedia communications fully searchable […]
FOIA Deadlines by State: Time Limits for Open Records Requests
Key takeaways: FOIA is designed to promote transparency and hold government agencies accountable. The state-level open records laws and FOIA response times vary from state to state. Most states specify a response timeframe, but 16 states require agencies to respond “promptly” or don’t define a deadline. FOIA Deadlines by State These are the FOIA time […]
Downsides of Email Stubbing – 5 Reasons to Avoid It in Email Archiving
Email stubbing sounds like a smart trade-off: move data out of your mailbox, keep a pointer in its place, and free up server space without disrupting the user experience. Clean, simple, efficient. The problem is that it rarely works out that way. Despite being widely adopted in the early days of email archiving, stubbing has […]
6-Step HIPAA Audit Checklist for Healthcare Organizations
Failing a HIPAA audit carries heavy financial risks and, more importantly, damages the trust that patients and partners place in the entire healthcare system. In this article, we’re preparing your organization by going over: What a HIPAA audit is The best HIPAA audit checklist for complete compliance Common HIPAA violations How email archiving supports HIPAA […]
Everything You Need to Know to Ensure FIPPA Compliance
If you work for a Canadian provincial or territorial public institution, you’ve likely come across the Freedom of Information and Protection of Privacy Act (FIPPA) and its implications for compliance. But what exactly does FIPPA involve, and how can your organization meet its obligations? In this article, you’ll learn: What FIPPA is and how it […]
How to Create an Effective Government Social Media Strategy
Social media is no longer optional for government agencies — many have a massive and engaged following. Whether you’re a school district, public health department, or municipal government office, maintaining a responsible and informative social media presence is an essential part of public communication. But being present on social media comes with real risk. Every […]
Six Best Social Media Platforms for Government Agencies
The public sector is in the middle of a major shift as more and more leaders recognize that social media and government communication go hand in hand. And for good reason. When used strategically, social media can help governments to connect with the public, provide updates on policies and initiatives, and share information and urgent […]
Cloud Archiving Solution vs. On-Premise Archive Storage
Data archiving is essential for organizations to meet compliance standards, optimize storage, and streamline access to historical records. But businesses often face a dilemma — should they invest in on-premises archiving or opt for a cloud solution? This article breaks down the differences, financing models, benefits, and trends to help you make an informed decision. […]
