Facebook Communication Capture
Capture and archive Facebook Business Page data to meet compliance regulations
Why Facebook archiving matters
Regulatory expectations
FINRA and SEC rules require preserving business-related electronic communications for at least 3 years. FOIA and Sunshine Laws treat Facebook content as public records, and HIPAA imposes strict guidelines for storing and retrieving health-related information.
Litigation and ediscovery
Facebook posts, messages, and comments are legally recognized records. With Jatheon’s ediscovery capabilities, like legal hold and audit trail, organizations can search, review, and export this content for litigation, internal reviews, or regulatory oversight.
Compliance and security
Facebook doesn’t provide a built-in archiving feature. For Facebook archiving compliance in regulated sectors, where strict retention rules apply, organizations need third-party archiving solutions that capture all relevant posts, messages, and comments.
What you get with Jatheon Facebook Connector
Automated Facebook capture
Capture Facebook Business Page interactions for continuous and complete records.
Air-tight integration
Works across devices and integrates with other data archiving systems to centralize capture and storage across platforms.
Advanced search, ediscovery, and legal hold
Powerful filtering options let you quickly find and retrieve specific Facebook interactions. Apply legal holds on critical posts or messages to prevent editing or deletion.
Supervision and retention
Set retention rules for Facebook content and enable automatic data deletion once those periods end. Built-in supervision tools help compliance teams flag and review potentially sensitive or policy-violating messages.
AI-powered intelligence
Transform your archive into an active intelligence engine with built-in AI that automates supervision, makes searches faster, and reduces false positives. From an AI compliance dashboard to a chat assistant, you gain faster insights and stronger compliance.
Easy setup and use
No extra software or hardware is needed, Facebook activity is automatically captured, giving you a secure, efficient archiving experience without disrupting daily operations.
What we capture from your Facebook Business Page
- Posts
- Comments
- Photos
- Videos
- Messages
- Message senders and recipients
- Message status — deleted, edited
- Chat names
Capturing Facebook messages will keep you in compliance with all relevant laws
FINRA and SEC Rules
These laws mandate the retention of business-related electronic communication, requiring records to be kept for at least three years — regardless of device or technology.
FOIA and State Open Records Laws
Social media content is considered a public record, so government agencies must comply with federal FOIA and individual state open-records deadlines when disclosing such content.
HIPAA
HIPAA prohibits disclosing protected health information on social media without patient consent, including text, images, or any post that could identify an individual — even in private groups.
Federal Rules of Civil Procedure (FRCP)
The ediscovery provisions require organizations to preserve electronically stored information (ESI), which includes social media posts, direct messages, and comments.
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