JatheonText Message Archiving

Capture SMS, MMS, calls and voicemails for compliance and ediscovery

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60% of work content is created on mobile

For iOS and Android phones and all major carriers

Admissible as evidence in court

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Why Archiving Text Messages and Mobile Communication Is So Important

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Easy, one-day implementation to ensure compliance with FINRA, SEC, SOX, Dodd-Frank, GLBA, HIPAA, FOIA, GDPR, MiFID II and others data retention and privacy laws.

Secure text message capture

Ensure compliance and be ready for legal requests

Records of mobile messages, voicemail and calls can be requested for business and legal issues and are admissible as evidence in court. Mobile archiving software will make sure that work-related conversations that took place via mobile are captured, indexed and made searchable in line with laws that govern data retention like SOX, FINRA, SEC, GLBA, HIPAA, HITECH, Dodd-Frank, MiFID II, GDPR, NARA, FOIA, FISMA or FRCP.

Various capture methods and ownership models

You can archive text messages, MMS, calls and voicemail from BYOD, CYOD and enterprise-owned phones, most carriers around the globe (AT&T, Verizon, Vodafone, O2, TELUS) and on both iOS and Android mobile devices. You can choose among three archiving methods – an enterprise number connected to an app, an Android app or direct carrier capture. Whichever you choose, your mobile content will be stored securely, together with metadata.

Cost-effective, secure, AWS-powered cloud text message archive

Jatheon’s SMS archiving solution relies on AWS infrastructure, comes with security certifications and guaranteed data availability. Store your text messages in accordance with industry’s top security and privacy standards.

Monitor mobile content for policy violations

With calls and text message archiving, you’ll be able to pick keywords to track and set up alerts to detect breaches of company policies. Such proactive monitoring will prevent employee misconduct and give your HR, legal and compliance teams time to react in case any inappropriate communication is detected.

If this sounds interesting, we’re here to provide more information about SMS archiving

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Pick the capture method that works best for you

Option 1

Network-based mobile archiving

Direct carrier capture on the network level
No app installation needed
Archive SMS, MMS and voice calls
For company-owned phones only
Works with Android and iOS phones

Option 2

Mobile archiving for Android

A lightweight app that works in the background
App installation required
Archive SMS, MMS and voice calls
For BYOD and employer-issued devices
Works with Android

Option 3

Enterprise number mobile archiving

Based on a secondary virtual number
App installation required
Archive SMS, MMS and voice calls
For BYOD and employer-issued device
Works with Android and iOS phones

Text message archiving makes sure you have those records ready when you need them

Archive text messages, MMS, calls and voicemail from Android and iOS phones

Deploy instantly regardless of device type, carrier, plan, OS and ownership

Search and filter by sender, phone number, message content

Mobile archiving with or without a special app installation

Archive only business communication on BYOD devices

Customizable retention policies and user roles to limit data access

Audit trail, legal hold and message authenticity verification

Export to PST, EML, PDF

Automatic data deletion after retention periods expire

Get 24/7 in-house tech support

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Mobile archiving will keep you in line with federal, state and industry laws

FINRA

“Every firm that intends to communicate, or permit its associated persons to communicate… through a text messaging app or chat service must first ensure that it can retain records of those communications”.

FOIA and Sunshine Laws

According to the retention requirements of Freedom of Information Act and most State Open Record Laws, the public has to be allowed access to electronic records, including employee text messages, within 6 months from the date when the request was submitted.

MiFID II

MiFID II requires the recording of any electronic communications, including “email, SMS, business to business devices, chat, instant messaging and mobile device applications”.