New on Jatheon Cloud: FOIA Request Automation, Expanded Case Tagging, and Liya Global Chat

Jatheon Cloud’s latest release introduces new features designed to help compliance teams work faster across growing data volumes. The main addition is FOIA Request Automation, a new capability that helps teams reduce manual work when processing open records requests.

This release also expands case tagging across more data types and introduces Liya Global Chat for archive-wide interaction. Here’s what’s new:

FOIA Request Automation: Turn Requests into Search Criteria Faster

FOIA request management often starts with manual review. Teams need to read the request, identify date ranges, interpret what data is being asked for, and then build the search manually.

Jatheon Cloud now automates that early step.

Users can upload a FOIA request document in PDF or TXT format, and the system will process the contents to generate structured search predicates and date ranges. Once processed, those FOIA-derived criteria are saved so users can review, refine, and run the search.

This helps teams move faster from request intake to search execution.

What FOIA Request Automation enables

• Generate search predicates from request content
• Automatically identify relevant date ranges
• Save generated criteria for later review and execution
• Reduce repetitive manual query building

This is especially useful for organizations handling large request volumes or recurring backlog issues.

Improved Saved Searches for FOIA Workflows

As part of this release, the saved searches section has been updated to better organize search activity by data source.

Searches are now grouped into main tabs, including Email, Social, Files, and FOIA. Each category includes both personal and shared searches, making it easier to manage request-related workflows separately from day-to-day search activity.

This gives users better visibility into saved request criteria and a cleaner way to revisit active or previous FOIA matters.

Why it matters for compliance teams

FOIA deadlines are strict, and request volumes are not getting smaller. Many requests now span multiple custodians and data sources, which adds more complexity to the review process.

Manual interpretation and repetitive query setup can slow response times and increase the risk of inconsistent results. By converting request language into structured search criteria, Jatheon Cloud helps teams reduce effort at the start of the process and respond with greater consistency.

Expanded File Tagging and Case Support

This release also expands tagging and case management across more archived content types.

Personal and Legal Hold tags can now be applied to files. Case tags are now supported for both files and social items, making it easier to organize more content inside a case.

This improves workflows for investigations, legal holds, and internal reviews that extend beyond email.

What’s new in tagging and cases

• Personal tags can now be applied to files
• Legal Hold tags are now supported for files
• Case tags now work across Files and Social
• Files and social items can now be added to cases

The Cases section has also been updated with separate tabs for Emails, Social, and Files, giving users a clearer view of what content has been added to each matter.

Liya Global Chat: One Interface for All Archived Content

Jatheon Cloud now includes Liya Global Chat, a new way to interact with archived content across the platform.

A floating Liya button allows users to chat with emails, social content, and files in a single interface. This creates a more unified experience for users who need to search and review content across multiple archived sources.

Instead of switching between sources, users can work from one place.

What Liya Global Chat enables

• Chat with email, social, and file content at once
• Use one interface across archived data types
• Improve access to information across the archive

A Release Built for Faster Compliance Workflows

This release brings practical improvements to how teams manage requests, cases, and archived content in Jatheon Cloud.

Key updates include:

• FOIA Request Automation for faster request-to-search workflows
• A dedicated FOIA category in saved searches
• Expanded tagging and case support for files and social
• Liya Global Chat across email, social, and files

Together, these updates help organizations reduce manual effort, improve visibility, and work more efficiently across compliance-driven workflows.

About the Author

Milana Jovic

Milana Jovic is a Senior Marketing Strategist with 10 years of experience in leading SaaS marketing teams, and creating SEO, content, product marketing, and growth strategies. Outside of work, she enjoys music, puzzle games, and cats.