AI-Enabled Archiving Software
Search, monitor, and manage your communications data from a unified platform
Compliance certifications
SOC 2 Type 2
GDPR
HIPAA
ISO 27001:2022
ABOUT THE PLATFORM
Jatheon Cloud is an all-in-one archiving and compliance platform that unifies multi-channel communications, streamlines audits and ediscovery, and gives teams clean, organized, AI-ready data.
BENEFITS
Why retain data in Jatheon’s
archiving software
Compliance-ready archive
Keep your organization audit-ready with an archive that simplifies oversight, reduces risk, and ensures records are available, searchable, and defensible, so you can meet legal, regulatory, and internal policy obligations with confidence.
Intuitive ediscovery searches
Speed up ediscovery and FOIA requests with intelligent search that pinpoints critical records across multiple data sources. Instantly surface the “smoking gun” communications hidden in massive datasets.
Built with security in mind
From encryption, geofencing, SSO, and 2FA to in-house engineer support, every layer is designed for protection and uptime. Secure AWS architecture backed by SOC 2 Type II, HIPAA, and GDPR certifications ensures compliant, privacy-first data storage.
All communications under one roof
Collect data from every channel your organization uses and store it securely in our platform or dispatch it to any third-party system for compliance or analysis.
AI-ready, intelligent platform
AI built into Jatheon transforms traditional archiving into a powerful source of business intelligence. It enables proactive monitoring, alerts, and data governance, helping compliance, legal, and HR teams act faster through AI-driven workflows.
Migrations backed by experience
Jatheon handles migrations from legacy and competitor systems reliably and with minimal effort required from your team. Our white-glove service manages the entire process, from data extraction to verification, ensuring a disruption-free transition.
WHAT WE DO
Capture, archive, and monitor all types of communications data in one archiving solution
The complete workspace for compliance, ediscovery, and AI-driven governance
COMPLIANCE
Stay on top of compliance requirements
Set customizable retention policies to meet compliance standards in your industry and automatically delete data after the retention windows expire. Prevent unauthorized access and actions by assigning custom role-based permissions.
EDISCOVERY
Save time on ediscovery and open data requests
Execute deep searches, apply legal hold, redact sensitive information, and review user activity with full audit trails. Ediscovery-ready platform with cases, OCR, and export to all major court-accepted formats.
Simple everyday use
An interface built to keep work moving
Our platform is built for everyday use, giving users fast search, clear navigation, recent search history, message options, personal tags, and mobile access. With a modern UI and multiple language support, teams can manage and retrieve archived data easily from anywhere.
AI workflowS
Integrated AI workflows
Jatheon’s AI module sits directly on top of your archive, transforming raw communications data into actionable intelligence. Run natural-language searches, detect sentiment, and automate FOIA requests and redactions. With AI-driven classification and monitoring, organizations move from reactive compliance to continuous oversight.
Trusted by
Need other deployment options?
Deploy archiving the way your environment demands. From modern, fully supported on-prem solutions to scalable virtual deployments, both options deliver identical speed, usability, and compliance readiness.
Frequently asked questions
Everything you need to know about the product and billing
Does Jatheon Cloud use AI for search, review, or compliance monitoring?
Yes. Jatheon’s archiving solution includes built-in AI to speed up ediscovery, reduce false positives in search results and supervision, and detect risk patterns that are harder to find manually. AI assists with classification, transcription, review workflows, and sentiment, helping compliance and legal teams work faster and more accurately.
What industry regulations does Jatheon Cloud support?
Jatheon helps organizations meet a broad set of compliance standards, including HIPAA, GDPR, FOIA, FERPA, SEC 17a-4, FINRA, SOX, GLBA, CCPA, and more. Immutable storage, audit trails, granular retention policies, and consistent multi-channel capture ensure your data is always compliant and audit-ready.
Is our data stored securely, and where is it hosted?
Our cloud archiving solution is built entirely on AWS and uses AWS-native security, encryption, scalability, and identity controls. Data is encrypted in transit and at rest, stored in a hardened, single-tenant environment, and protected by SOC 2 and ISO 27001–certified infrastructure.
Do you support data sovereignty or regional hosting requirements?
Yes. Jatheon can support region-specific data residency requirements through AWS’s global infrastructure. This ensures compliance with local data protection and privacy regulations.
Do you support open-records workflows like FOIA?
Yes. Jatheon Cloud archiving includes FOIA workflows that help agencies respond to public records requests quickly. All messages, chats, and files are searchable in seconds and exportable with full context.
How does Jatheon Cloud handle large ingestions or legacy data imports?
We offer automated migration from legacy and competitor systems with zero downtime. Whether you’re moving from on-prem hardware or consolidating multiple archives, our migration team handles the process end-to-end so your data is transferred safely and without interruptions.
Can Jatheon’s cloud archiving solution scale as communication volume grows?
Yes. The platform is AWS-native and designed to scale with your organization. Performance remains consistent—search returns results in seconds, even at enterprise scale.
Do you charge additional fees for data exports, storage, or retention?
No. Jatheon maintains transparent, predictable pricing with no export fees, no surprise renewals, and no end-of-contract extraction charges. You always maintain ownership of your data.
How fast is search when we need to retrieve older records or large datasets?
Search is optimized for speed. Even across multi-year archives and large datasets, Jatheon Cloud returns accurate, defensible results in seconds.
Can our compliance, legal, or records teams use the platform without IT support?
Yes. Jatheon’s cloud archiving software is designed to be intuitive for non-technical users. Teams can run searches, place legal holds, manage exports, and oversee supervision workflows independently, reducing the load on IT.
Can we route captured data to a third-party archive or supervision tool?
Yes. Jatheon supports open, archive-agnostic integrations. You can store data in Jatheon or route it to third-party systems to maintain hybrid environments or existing workflows.
What happens if our organization is under investigation or audit and we need data urgently?
Jatheon’s cloud archive centralizes all captured content across channels so you can reconstruct conversations, retrieve files, and export full evidence sets quickly — often in minutes. You can always reach out to our Support team to help with complex requests and tight deadlines.
Does Jatheon Cloud help us monitor risky or non-compliant behavior?
Yes. Jatheon includes AI-driven detection, classification, and supervision capabilities. These tools help surface anomalous or high-risk communications proactively, instead of relying solely on keyword-based supervision.
How is Jatheon’s platform licensed?
Jatheon’s platform is licensed on a simple, fixed per-user fee. For more details on discounts for yearly and longer prepaid plans, please reach out to us directly.
We’re currently on Jatheon’s on-prem system. Can we migrate to the cloud?
Yes, and we’ve already migrated hundreds of customers like you. The process is handled by Jatheon Support and requires minimal effort and participation on your end. For questions about cCore to Cloud migration, please reach out to our CSM team.
How does your archiving differ from backups or snapshots?
Backups and archiving are architecturally different. Archiving captures versions for search and compliance, whereas backups are not structured for searches.
Can the UI be localized in our language?
Yes. Jatheon Cloud supports full UI localization, and our team can enable your language quickly.
