Archive iMessages for Compliance
Capture and archive iMessages to stay on top of FINRA and SEC obligations
Why iMessage communication capture matters
Regulatory expectations
FINRA and SEC rules require preserving business-related electronic communications for at least three years. FOIA and Sunshine Laws cover iMessages, while HIPAA mandates secure logging, storage, and quick retrieval of health-related data.
Litigation and ediscovery
iMessages count as official records. Jatheon’s ediscovery features, legal holds, and audit-ready reports make it easy to search, analyze, and export iMessage conversations — essential for litigation, internal investigations, or regulatory audits.
Corporate compliance and security
Non-compliance can lead to privacy breaches, reputational damage, and multi-million dollar penalties. Jatheon captures all iMessage records and keeps them safe, letting teams collaborate confidently with full oversight.
What you get with Jatheon iMessage capture
Automated, native iMessage capture
Continuously collect both standard and modified iMessages — edits, emojis, stickers, deleted messages, and reactions are all captured for full iMessage business communications compliance.
Air-tight integration
Works across devices and integrates iMessage capture with other data archiving systems to centralize all communication records.
Separate personal and business communication
Use whitelists or blacklists in Jatheon Cloud to exclude personal contacts and capture only the business conversations you need to retain.
Advanced search and ediscovery
Filter by date range, keywords, sender/recipient, or attachment type. Quickly find specific iMessages or entire conversation threads and produce them fast using the iMessage exporter.
AI-powered intelligence
Transform your archive into an active intelligence engine with built-in AI that automates supervision, makes searches faster, and reduces false positives. From an AI compliance dashboard to a chat assistant, you gain faster insights and stronger compliance.
Legal hold and audit trails
Apply legal hold to critical iMessages to prevent them from being modified or deleted. Each action is recorded in a comprehensive audit log for improved accountability.
Supervision and retention
Jatheon empowers iMessage tracking and allows you to specify retention times. Plus, built-in supervision lets compliance teams flag and review messages for further action.
How iMessage capture works
Connect and choose who to archive
Start by linking your identity provider to Jatheon using a simple setup guide. Then select the phone numbers and employees you want to include. Since Apple requires individual user consent, Jatheon helps you manage that approval step easily.
Capture
Once users approve, iMessage automatically forwards the required data to Jatheon. Employees authenticate with their Apple credentials, and there’s no app to install and no workflow changes for end users. Messages are captured with the context you need for retention, audits, and investigations.
Send to archive
Captured iMessage data can flow into Jatheon Cloud for a full archive and supervision experience, or be forwarded to a third-party archive. Either way, you stay in control of your data destination, retention, and exports.
What we capture
- Sent, delivered, read, or failed iMessages
- iMessage edits
- iMessage reactions
- Deleted iMessages
- Emojis, stickers, GIFs, photos, videos
- Voice notes and audio files
- Documents like PDFs and Word files
- Message ID
- Parent messages
- Complete iMessage metadata
Maintain iMessage compliance across all relevant laws
FINRA and SEC rules
Business communication is independent of the “device or technology used to transmit the communication.” The prescribed retention period by the SEC for iMessage recordkeeping is “no less than 3 years.”
FOIA and Sunshine Laws
Government agencies need to show compliance and meet state-specific deadlines when providing access to government records, iMessages included.
HIPAA
HIPAA requires audit logs, access controls, and the ability to retrieve and delete records. For this reason, iMessage communications need to be archived using a third-party system.
Corporate compliance
Corporations involved in litigation, internal investigations, or regulatory inquiries must retain iMessages for ediscovery.
Trusted by clients around the world
Frequently asked questions
Everything you need to know about the product and billing
How does iMessage capture work with Apple’s user consent requirement?
Apple requires individual approval. Jatheon helps you select which users and phone numbers to archive, notifies users, and guides them through a quick Apple-credential sign-in to enable forwarding — no apps or retraining needed.
Do you capture personal iMessages too?
You can separate business and personal communication using whitelists or blacklists in Jatheon Cloud to exclude personal contacts and retain only the conversations you’re required to keep.
What exactly does Jatheon capture from iMessage?
Jatheon captures iMessages with full context and metadata, including edits, deletions, reactions, attachments (photos, videos, voice notes, documents), and conversation threading.
Does Jatheon capture edited and deleted iMessages?
Yes. Modified messages, including edit history and deletions, are captured to maintain a complete, audit-ready record.
Do I need to install an app on users’ phones?
No. iMessage capture runs in the background once users approve. There’s no additional mobile app, hardware, or workflow changes.
Can I send captured iMessage data to my existing archive?
Yes. Route iMessage records to Jatheon Cloud or forward them to a third-party archive. You control the destination, retention, exports, and access.
How long does setup and onboarding take?
Setup is straightforward: connect your identity provider (or upload a CSV), select users, and collect Apple approvals. Most organizations can roll out quickly with clear step-by-step guidance.
Which compliance requirements does iMessage archiving support?
Jatheon supports common requirements tied to iMessage retention and retrieval, including FINRA and SEC recordkeeping expectations, FOIA and Sunshine Laws requests, HIPAA audit needs, and corporate ediscovery.
Is there vendor lock-in or limits on exports, searches, or retention policies?
No vendor lock-in. Your data remains yours, stored in native format, with flexible retention policies, unlimited exports, and no-fee exit options.
